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NEW QUESTION # 81
A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?
Answer: B
Explanation:
Tracking socioeconomic and cultural barriers that could hinder a patient's progress requires Salesforce Health Cloud's Social Determinants of Health (SDoH) capability.
Key Features of Social Determinants of Health:
Comprehensive Patient View:
Captures data on factors like income, education, housing, and transportation that influence health outcomes.
Risk Identification:
Identifies potential barriers and integrates them into care plans, enabling proactive intervention.
Care Coordination:
Helps care teams design support services and interventions tailored to individual patient needs.
Why Other Options Are Less Suitable:
B . Clinical Barriers: While useful, this focuses on clinical obstacles rather than broader socioeconomic factors.
C . Utilization Management: Centers on managing care authorizations, not patient barriers.
D . Care Blockers: Not a formal Health Cloud capability; overlaps conceptually with SDoH.
Reference:
Salesforce Social Determinants of Health Overview
NEW QUESTION # 82
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
Answer: D
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
NEW QUESTION # 83
A pharma company wants the ability to:
* Upload a patient's insurance card, including automatic Member Plan record creation
* Run a benefits verification check
* Schedule on behalf of the patient with a provider
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: B
Explanation:
The business process requires a combination of capabilities for handling patient insurance cards, benefits verification, and appointment scheduling. The following Health Cloud capabilities are recommended:
Intelligent Document Automation:
Automates the processing of uploaded documents, such as insurance cards.
Intelligent Document Reader:
Reads data from documents and creates corresponding records (e.g., Member Plan records).
Benefits Verification:
Runs real-time verification checks on insurance plans and coverage.
Intelligent Appointment Management:
Facilitates scheduling appointments on behalf of the patient with the provider.
Why Other Options Are Incorrect:
A & B: These options exclude critical elements like Intelligent Document Reader.
D: Utilization Management and Care Management are unrelated to the stated requirements.
Reference:
Intelligent Document Automation Overview
Intelligent Appointment Management Overview
Benefits Verification Overview
NEW QUESTION # 84
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Answer: C
Explanation:
CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
* Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
* Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
* AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
* A. Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
* C. Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
* D. Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
References:
CRM Analytics for Health Cloud
Health Cloud Analytics
NEW QUESTION # 85
Which three type of basic Patient or Member information is displayed.............
Answer: A,B,D
NEW QUESTION # 86
......
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